Please take a moment to answer this survey form by rating your satisfaction level

1. Responsiveness - Willingness to help, assist and provide prompt service

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

2. Reliability - Provides passenger's needs, follows policies and standards

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

3. Integrity/Fairness - Serves with honesty, fairness and trust in each service

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

4. Costs - Value for money, reasonable fare

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

5. Assurance/Courtesy - Knowledgeable, result oriented frontliners, have good rapport with the passengers and capable to understand their needs

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

6. Access and Facilities - Convenience of location, ample/availability of facilities, uses clear signages

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

7. Communication - Keep passengers informed in an understandable language and listens to feedback

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

8. Station Cleanliness - Station premises are always clean and free of clutter

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

9. Safety and Security - Passengers feel safe and secure in the station premises

Very Dissatisfied

Dis-satisfied

Neutral

Satisfied

Very Satisfied

Station

Sex:

Male

Female

Age Range:

Under 20

21 - 30

31 - 40

41 - 50

51 - 60

Over 60

Additional Feedback/Comments

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Bids and Awards

Bids and Awards Procurement of Contract for the Engagement of ISO Technical Consultancy Service

Procurement of Contract for the Engagement of ISO Technical Consultancy Service

Negotiated Procurement30 Oct 2019

No procurement listing available

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Better Transportation for the Greater Tomorrow

For years now, rapid growth of commuters and vehicles population have plagued Metro Manila, the center of Philippine socio-economic and political activity.

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