The DOTr-MRT3 invites qualified applicants for the vacant Ticket Seller III position/ Contractual/Salary Grade 11 under the Station Division:

Code			:	2025-04-001

Qualifications

Education : Completion of two (2) years studies in college

Experience : Two (2) years of relevant experience

Training : Eight (8) hours of relevant training

Eligibility : Not required for the contractual position

Duties and Responsibilities:

1. Sells Contactless Fare Media (SJT & SVC).
2. Reloads Stored Value Cards.
3. Issuance of magnetic cards in exchange of the Single Journey Ticket (SJT) of passengers affected during revenue service interruption and implementation of free ride.
4. Compliance to existing rules in cash and ticket management.
5. Establishment of good public relations with passengers by exercising total courtesy & honesty in all transactions with them.
6. Analyzes the tickets of passengers that were rejected at the Gates and executes appropriate action.
7. Assists in the implementation and ensures compliance of the existing Office Orders, policies, and instructions.
8. Issuances of Concessionary Card to Senior Citizen and Persons with Disability.
9. Assists the Station Supervisors in screening the personnel/passenger using the service gate as entry/exit to/from the paid area.
10. Reports any abnormal/emergency situation to the Station Supervisor.
11. Assists the Station Supervisors in receiving complaints coming from passengers regarding poor service, discourtesy and malfeasance committed by MRT personnel in the performance of duty.
12. Responsible in the operation of TVM and implement valid refund.
13. Acts as Qualified Employee when the need arises.
14. Acts as assistant Station Supervisor when required and when the need arises.

If qualified and interested, submit the following requirements to Ms. Felina P. Vergara, DOTr-MRT3, MRT3 Depot, EDSA corner North Avenue, Brgy. Bagong Pag-Asa, Quezon City or send via email at hr@dotrmrt3.gov.ph on or before May 02, 2025.

1. Letter of Application (indicate code)
2. Personal Data Sheet (PDS) with recent passport-sized photo (CS Form No. 212, Revised 2017) and Work Experience Sheet. You may download these forms at www.csc.gov.ph (Downloads – Forms – OHRMD – PDS)
3. Photocopy of CSC Eligibility/BAR or Board Rating/License, if applicable
4. Photocopy of Authenticated Transcript of Records and Diploma
5. Photocopy of Certificates of Relevant Trainings/Seminars attended
6. Photocopy of Service Records/Certificate of Employment
7. Photocopy of Performance rating in the last rating period, if applicable
8. Other documents that may be required by this Office.

Applications with incomplete documents and submitted beyond the set deadline shall automatically disqualify the applicant in the selection process. Applications will be considered valid for a period of 1 year. Only applicants who are shortlisted will be contacted. Shortlisted applicants will be required to show original copies of their documents for verification. All information submitted by applicants shall be subject to verification and/or background check.

Note:

The DOTr-MRT3 strictly adheres to the principles of merit, fitness, and equality without discrimination in employee selection on account of age, sex, sexual orientation and gender identity, civil status, disability, religion, ethnicity, or political affiliation.